Join our fully remote team as our next…
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Account Manager
At our agency, Account Managers are the primary owners of client accounts, responsible for delivering high-quality digital marketing work while maintaining long-term relationships. The ideal candidate will be comfortable providing strategic recommendations and managing projects, but also proficient at executing individual tactics when needed.
A day-in-the-life of an Account Manager will include:- Working closely with the Director of Client Services to create and present digital marketing strategies for clients
- Acting as the day-to-day point of contact for client communications, with the goal of building long-term relationships
- Creating project timelines and monitoring scope creep to ensure on-time and on-budget delivery
- Analyzing KPIs and generating monthly reports on campaign performance using HubSpot, Google Analytics/Search Console, Semrush, etc.
- Estimating and selling additional services to add value to client engagements
- Delegating and managing the delivery of specialized tactical work to a team of in-house employees and/or freelancers, including graphic designers, website developers, copywriters, technologists, etc.
- Onboarding clients as part of HubSpot’s Partner Scaled Onboarding program
- Pitching in to assist with tactical work, such as building and managing a rich content/editorial calendar, writing conversion-optimized copy for digital channels, etc.
This job would be an awesome fit if you have:- 3-5+ years’ experience in a marketing or account management role at an agency
- Extensive experience with HubSpot Marketing Professional or Enterprise Hubs
- The confidence to present ideas, provide professional feedback and make recommendations in front of clients
- In-depth experience with popular marketing analytics tools such as Google Analytics, Semrush, etc.
- Advanced knowledge of SEO, PPC, social media, email and conversion optimization best practices
- Solid digital writing skills with a sharp eye for grammar
- A borderline obsession with attention to detail, goal setting and data analysis
- The ability to thrive in a deadline-driven environment, juggling multiple projects during any given day
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Website + SEO Strategist
At our agency, a Website + SEO Strategist is the project lead for both full-blown website redesigns and smaller web updates. The ideal candidate doesn’t need to code, but should have experience leading complex website redesign projects and knowledge of WordPress, HubSpot, UI/UX, SEO and CRO.
A day-in-the-life of a Website + SEO Strategist will include:- Acting as the project manager on large WordPress and HubSpot redesign projects
- Creating navigational systems and wireframes with technical specs for the development team
- Performing website audits—including analyzing metrics in Google Analytics, HubSpot and Hotjar—to make suggestions for SEO and on-page conversion opportunities for clients
- Administering Google Analytics, Google Search Console and Google Tag Manager
- Performing keyword research in Semrush and creating high-impact SEO strategies
- Completing technical post-launch SEO tasks, such as setting up 301 redirects and more
- Answering a variety of technical questions that come up during the website process from the client and internal team members
- Building out individual web pages by entering content and images
- QAing websites before handing them over to a client
- Managing the schedule for in-house and freelance developers
- Researching and implementing new technologies and/or processes to make the website process more efficient
- Assisting during the new business process by writing proposals and presenting to clients interested in website-related projects
- Attending client meetings and/or brainstorming with the client services team to identify opportunities to add value to client engagements in regards to websites and other digital marketing tactics
This job would be an awesome fit if you have:- 5+ years’ of website-related experience at a digital marketing agency
- Experience managing a full-scale website redesign process
- Expert-level knowledge of how WordPress and HubSpot work as a CMS
- In-depth experience with popular marketing analytics tools such as Google Analytics, Semrush, Hotjar, etc.
- Advanced knowledge of SEO, UI/UX and CRO
- The confidence to present ideas, provide professional feedback and make recommendations in front of clients
- A borderline obsession with attention to detail, goal setting and data analysis
- The ability to thrive in a deadline-driven environment, juggling multiple projects during any given day
Don’t see a position that’s a good fit?
Even if we don’t have an open job that’s up your alley, we’re always scouting out top talent—so send us your resume if you think you’d be a good cultural fit.
Bonus points for creative cover letters and a serious love of Chipotle.
Show us your stuffWhat’s life like at our remote agency?
We’re flexible.
Sometimes life happens. Have to leave early for an appointment? Need to put your kiddo on the bus every morning? Got a flat tire on the way to work? Don’t worry about it. We have unlimited PTO and flexible work schedules because, well, life.
We value feedback.
We go beyond the anxiety-inducing annual review and provide ongoing feedback so you always know what’s going well and what could use improvement. This feedback goes both ways…we’re always asking for input from our employees on how to improve our agency, too.
We encourage growth.
Looking for a VP-level title and a company car? Not here. But you will find tremendous career growth opportunities through paid conferences, peer learning, ongoing training and ever-changing technology.
We have fun.
If you enjoy hard seltzer, funny memes and the occasional NSFW joke, then you’ll fit right in here at Kiwi Creative. We work hard, but we laugh even harder. People without a sense of humor need not apply.
Think you’d fit right in?
Matching Halloween costumes? An unhealthy obsession with Slack memes? A love of all things HubSpot and digital marketing? Check, check and check.
Why do people love working at Kiwi Creative?
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After nearly two decades in corporate life, I needed a change. And boy was Kiwi a change—in an amazing way! The collaboration first and ego dead last mentality is awesome and so refreshing. Everyone sincerely wants what is best for our clients.
Tschanen Brandyberry, Account Executive + Cleveland Sports Fanatic -
I’ve worked here for over seven years for a reason: I love the culture and work environment. Everyone here works hard but loves to have fun and laugh. I never dread coming to work. And you won’t find another workplace with as flexible work hours and unlimited PTO…just saying.
Ryan Patterson, Web Developer + Golden Retriever Dad -
As a designer, Kiwi Creative gives me the opportunity and tools I need to push my creativity for clients in the software and tech industry.
Jon Allen, Senior Graphic Designer + Comic Book Nerd -
Kiwi Creative is a wonderful place to work! Leadership actually values work-life balance—I never get emails or messages after 5pm, and if I need time off I just block it in my calendar. I’m not micromanaged, my input and experiences are valued, and neither my coworkers or superiors ever hesitate to jump in and help. They encourage continued education, footing the bill for conferences and classes, and celebrating personal achievement and growth. The work and clientele can be challenging, but in a good way, where I’m able to think creatively to solve their problems, but I’m never stuck burning the midnight oil just to finish a project.
Emma Washington, HubSpot Technologist + Daring DIYer -
I appreciate how tight-knit the Kiwi crew is. We collaborate to complete our clients’ work and tackle challenges that arise while enjoying many laughs and sharing stories each day. We make time for game nights, happy hours and more.
Dylan Zsigray, Digital Marketing Specialist + Coffee Connoisseur
Our core values: more than just posters on the wall
These four ideas are the guiding principles for how we act with our clients and co-workers each and every day.
Be curious and find unique ways to solve problems while adding value.
Communicate with clients and co-workers in a friendly and easy-to-understand manner.
Recognize areas for improvement and make the responsibility your own.
Exceed expectations to create brand loyalists, both internally and with clients.
Our Accolades, Accrediations & Affiliations
